A bus driver in Philadelphia, Natika Manfra, knew something was wrong with a passenger on her bus because he was drooling, unresponsive and had urinated on himself. When she called bus dispatch control to inform them of the situation a supervisor told her to continue on her route and keep picking up passengers. A tape of the incident shows that the driver was surprised at the manager’s command but… Read the rest

18 Eclectic Engagement Zingers Get ready to move from engaged leadership – being in command and out of control to what the Masters website can teach us for Enterprise 2.0 internal websites. Can you zigzag in your career and avoid the fundamental attribution error? Engagement can be found in suffering and there is a problem with being positive. And of course you know employee engagement is so much more.… Read the rest

I’m getting married on Saturday. We will talk about that in a minute. First, I want to address the recent onslaught of complainers who have entered my life. People who tell me I’ve jumped the shark. Honestly, I had never even heard  this idiom until people started writing it in my comments section. But I've been writing about my personal life for ten years, and anyway, the people who… Read the rest

Fast food giant McDonald’s has had ongoing issues with the hijab, a Muslim headscarf worn by women. The most recent one allegedly happened at a McDonald’s restaurant in Rochester Hills, MI. A Muslim woman claims she was denied a job at the store because of her religion and her headscarf. So, does a Big Mac taste better or worse if it’s served to you by a Muslim? I totally… Read the rest

This is the first post in a two-week series about using our collective wisdom to help expand the markets for our business. Per Annie Binn’s suggestion in my original post to not have one new post each day for six days (which could be kind of overwhelming), I will spread this out over a couple of weeks so that we have time to brainstorm in each segment. Today’s category… Read the rest

We’ve gotten to the point in the workplace where even a minor negative word or action from a boss, hiring manager, or coworker gets everyone calling the bully police. That’s why my ears perked up when I was listening to Chris Rock on Politically Incorrect recently discuss an episode dealing with a disrespectful manager early on in his career. The funny thing is, he took the person’s crap because… Read the rest

Ask this question 5 times: Are you well? Rath and Harter . Tom Rath and Jim Harter are releasing Wellbeing: The Five Essential Elements in early May. This is an advance review of the book and the companion website set up by Gallup. The 5 Elements . Rath and Harter examine five elements of wellbeing: Career wellbeing Social wellbeing Financail wellbeing Physical wellbeing Community wellbeing In addition they discuss… Read the rest

I am happy to report that your enthusiasm is high for a blog series on expanding our markets. Mine is too! So I will kick things off tomorrow (Tuesday), with the “Professional services” category. My vision is to share some starter ideas in the original post, but then let you all go crazy as you add ideas and links. The more specific the better. And I had the idea… Read the rest

Managers/Leaders: What have you done in the past 24 hours to be of service to your employees? Tom Peters offers a 2 minute video on how the action of a servant leader to engage employees: If the video does not load in this window, click here . In addition, here is a copy of the transcript that Tom offers from his talk: Servant Leadership I’ve talked about the idea… Read the rest

I have often thought that we choose to marry someone who has something we don't have, but we wish we had. So it makes sense that now that I feel secure in my relationship with the farmer , I am going to tell you what he has that I want: Photos for my blog. I'm so bad at taking photos of the farm, and he is great at it,… Read the rest